HSC is Now a Certified Service Enterprise Organization

The Humane Society of Charlotte is pleased to announce that we have been certified by Points of Light, the world’s largest organization dedicated to volunteer service, as a Service Enterprise! Achieving Service Enterprise certification is a very prestigious accomplishment for our organization. In fact, organizations that certify join the top 11% of nonprofits nationwide in volunteer management and organizational performance. Certification signifies that organizations have the capability and management expertise to strategically use volunteers to improve the performance of their organization.

HSC completed an extensive assessment, over 20 hours of training and coaching, and an extensive internal planning and change process to better integrate volunteers into our human capital strategy. By achieving this level of excellence and certification, HSC is now better equipped to leverage the time and talent of volunteers and better meet our mission.

Research conducted by the TCC Group, a national program, and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.

The Service Enterprise Initiative is a national change management program that helps organizations gain a greater return on volunteer investment to better achieve their mission. For more information regarding volunteer opportunities with our organization, please visit our website!