The Adoption Process

The Adoption Process

After scheduling your adoption appointment at the Humane Society of Charlotte, one of our team members will get started on the adoption process with you.

  1. Check our website – Once you’re interested in adopting, your first stop should be the HSC website. All of our available animals are listed, along with photos and a description of their personality. Our website updates every 30 minutes, so you’ll always have the most up-to-date information on which dogs and cats are waiting for their new family. Keep in mind, all animals are available on a first-come, first-served basis and adoption appointment doesn’t place an animal “on hold”. Once you find someone you’re interested in, you can request an adoption appointment right from the site.
  2. Show Up Early – On the day of your appointment, make sure to show up at least 10 minutes early for your scheduled appointment time. Because our appointments are in such high demand, if you’re more than 5 minutes late for your appointment, you’ll be moved to the walk-in list. We do our best to accommodate walk-ins at the Humane Society of Charlotte, but if there are no adoption counselors available, we’ll make an appointment for you during the next available slot.
  3. Once You’ve Arrived – You’ll check in with our Customer Service team and an HSC Adoption Counselor will meet you. You’ll have a brief conversation about your expectations, your lifestyle, animals that you’re interested in, any prior experience you have with pets, any breed concerns or restrictions (based on your place of residence), and more. This is NOT an interview. We’re simply hoping to help you find the best fit for your life and vice versa.
  4. After You Chat – Our adoption counselors will help you narrow it down to a max of 2-3 animals to meet. You’ll venture out to our adoption play yards or the cat kennels and meet the animals one at a time. Our counselors will go through the animal’s medical assessments, their behavior assessment, and any details that our staff has noticed while they’ve been with us. Please note, due to time constraints, we’re only able to meet and greet with a max of 3 animals. If you choose not to adopt, we can schedule another adoption appointment to continue the process at another time.
  5. You’ve Met Your Match – If you’ve met an animal that you’re ready to adopt, more than likely you’ll be able to take them home that day. All adopted animals at HSC are required to be spayed or neutered. If this surgical procedure has already been completed, they are free to go home with you immediately. If they are awaiting surgery (typically kittens and puppies), we’ll complete the adoption process, schedule the surgery date, and on the day of surgery, let you know what time you can pick up your pet.
  6. Paperwork – During the final stages of adoption is when we take care of the paperwork. Our staff will go over and provide you with the animal’s medical exam forms, vaccine history, and behavioral assessment. You’ll sign all necessary waivers, we’ll provide information on your animals microchip registration and pet license, and make sure you have the appropriate leash/collar/carriers to take your animal home safely. Last, we’ll collect their adoption fee at our front desk.
  7. Welcome to the HSC Family – Our Customer Service team will follow up with you via email shortly after adoption and again within a few days to check in and address any concerns you might have and remind you to register your pet’s microchip with your information. Our team is always available for questions, concerns, or advice. We also love follow up photos and visits!

After adoption, if you have any questions or concerns, please reach out to info@humanecharlotte.org or training@humanecharlotte.org.